Your Questions Answered

We’ve compiled a list of the questions we get asked most frequently. Have a look through these as you may find what you are looking for! If you still have questions, we’ll be happy to answer them for you.

Enrollment & Scheduling

How do I enroll my child in your daycare?

Enrollment is simple! Fill out the enrollment form available on our website. Once submitted, we will review your application and get in touch to discuss availability. If a spot is available, we’ll guide you through the final steps, including submitting required documents and paying the deposit.

Do you have a waitlist?

Yes, we do. If there are no immediate openings, your child will be placed on our waitlist, and we’ll contact you as soon as a spot becomes available.

Can I schedule a tour before enrolling?

Absolutely! We encourage families to schedule a tour to explore our home and meet with us. Tours can be arranged through our website or by contacting us directly.

Do you offer part-time care or drop-in services?

Yes, we offer part-time and drop-in care with prior arrangement and an additional fee. Availability is limited, so please contact us in advance.

What are your business hours and holiday closures?

We are open Monday to Friday from 8:00 AM to 6:00 PM. We close on major holidays, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. The full list of closures is on our Schedule page.

How far in advance should I enroll my child?

We recommend enrolling 1–2 months in advance, especially during peak times. We maintain a waitlist for full classrooms.

Do you offer weekend tours?

Yes, weekend tours are available upon request. Contact us to schedule a convenient time.

Who is allowed to pick up my child?

Only those listed on your child’s authorized pickup form may pick up your child. A valid photo ID is required. You may update this list at any time with written notice.

Daily Routine & Activities

What does a typical day look like for my child?

Our daily schedule includes structured learning, creative play, outdoor time, nutritious meals, naps, and enrichment activities like arts and crafts, music, dancing, and storytime.

Do you take the children outside?

Yes! Weather permitting, we offer daily outdoor play in our secure backyard, along with short nature walks and group activities.

Do children get screen time?

Children under two have no screen time, as Washington child care licensing requires. For older children, we limit screen time to educational purposes, including guided storytelling and interactive learning.

Do you provide transportation?

No, we do not offer transportation. Parents are responsible for drop-off and pick-up.

Meals & Nutrition

Do you provide meals and snacks?

Yes, we provide freshly prepared, homemade meals and snacks using quality ingredients. Our menu follows USDA guidelines to promote healthy eating habits.

What if my child has food allergies?

We take allergies seriously. Please inform us during enrollment. We ensure children with dietary restrictions receive safe meal alternatives.

Do you provide vegetarian or special meal options?

Yes, both vegetarian and non-vegetarian options are available. Let us know about any dietary preferences during enrollment.

Can my child bring meals from home?

No, we provide all meals to maintain consistency and meet food safety guidelines.

Health & Safety

What is your sick child policy?

Children must stay home until symptom-free for at least 24 hours without medication to prevent the spread of illness.

What if my child gets sick while at daycare?

If your child becomes ill during care, we will notify you immediately and care for them until you or an emergency contact arrives.

Are you certified in CPR and first aid?

Yes, I am fully certified in CPR and first aid to ensure your child’s safety.

What safety measures do you have in place?

We have secure entry systems, daily sanitation routines, and supervised play areas. Emergency drills are conducted regularly.

Do you accept children with developmental delays or special needs?

Yes, we welcome children of all abilities and work with families to accommodate specific needs.

Tuition & Payments

What are your tuition rates?

Rates vary by age and schedule. Contact us for current pricing.

Do I need to pay when my child is sick or on vacation?

Yes, tuition is required to hold your child’s spot. If you plan to withdraw, a one-month written notice is required.

Do you accept subsidy programs?

Yes! We accept Working Connections Child Care subsidy (DCYF, formerly through DSHS). Bring your approval letter during enrollment. We also participate in Early Achievers, Washington’s quality recognition and improvement system.

What payment methods do you accept?

Cash, checks, Zelle, Chase QuickAccept® (for fast, secure payments), and money orders.

Do you offer sibling discounts?

Yes, we offer a 10% discount for siblings enrolled full-time.

Can I pay tuition monthly?

Yes, monthly payment options are available. Payment is due on the 1st of each month.

Parent Communication & Policies

How do you communicate with parents?

We use a secure app to share daily updates, photos, and important announcements.

Can parents visit during daycare hours?

Yes, brief visits are welcome. For longer visits, please schedule in advance.

What is your vacation and holiday policy?

Please provide at least one month’s notice for planned absences. Tuition remains due to reserve your child’s spot.

What if there’s a weather-related closure?

We notify parents by 6:00 AM through text and the parent app.

Other Common Questions

What should I pack if my child wears diapers?

Bring spare diapers and a change of clothes to keep your child comfortable.

How do you handle emergencies?

I am trained to manage emergencies. We conduct regular drills and have clear safety protocols in place.

How do you handle separation anxiety?

I work closely with children to make them feel welcomed, offering gentle reassurance and engaging activities.

Do you accommodate flexible schedules?

Yes, with prior arrangement and subject to availability.

What languages are spoken at Kido Heaven?

English and Farsi.

Our Happy Parents

5.018 Google reviews · as of 24 September 2026
March 2026
“My 3½-year-old has been attending Kidoheaven for almost four months, and we’ve had a wonderful experience. All the teachers have been incredibly kind, patient, and supportive. When my son first started, he was struggling with some social and emotional behaviors as well as fine motor skills. …”
Doma S.
Google review
November 2025
“DEFINITELY RECOMMEND Nina and her staff has exceeded my expectations by 300%. They are always so happy and spread happy energy. Everything is nice and tidy very welcoming vibe, amazing atmosphere for kids inside and outside to play! The meals are very healthy and fresh. As a single mom of 2 boys I’m so scared to trust anyone. …”
Daze G.
Google review
October 2025
“I love this kindergarten. Apart from being clean, family-friendly and kind, the children are happy there and enjoy being there.”
Amir K.
Google review
October 2025
“I’m so glad I found Kido Haven Child Care. My son was very comfortable and I could tell the staff was very warm and knowledgeable. All my questions were answered quickly. I would definitely recommend!!”
George S.
Google review
July 2025
“We’ve had a wonderful experience with Kido heaven for the past two months. Our 18-month-old daughter has settled in beautifully, and we couldn’t be happier with the care she receives. The facility is extremely clean and elegant, creating a calm and safe environment that instantly puts us at ease. …”
Saketha R.
Google review
May 2025
“My little girl felt right at home since the moment she arrived, Ninaz’s setting is warm, well organized, and overall just wonderful. She has good communication with us parents, and shows she is a qualified and committed care giver.”
Karen S.
Google review
May 2025
“We recently started sending our 3-year-old to this new daycare, and I honestly feel like we struck gold. The teacher is amazing—super patient, caring, and on top of every little detail (she probably has mom-level superpowers, I swear). The toys are all brand new (which means no mystery sticky spots—hallelujah!), the lunches are legit feasts, and nap time? Let’s just say my son sleeps better there than at home! …”
Cheong L.
Google review
May 2025
“I recently had the chance to visit this daycare and was impressed with how clean, well-organized, and welcoming the environment is. The attention to the kids’ needs and daily routines is fantastic. Highly recommend checking it out if you’re looking for a warm, safe place for your child.”
Mohammad F.
Google review
February 2026
“We are first-time parents to Twins and we were incredibly nervous when we had to finally start Daycare. The anxiety, the fear of leaving our babies with people we didn’t know yet, it was heavy. However, from the very first day, Kido Heaven completely changed that for us. Ninaz and her Team welcomed my Twins (who were 16 months old when they started here) with warmth and love. …”
Anees S.
Google review
November 2025
“My two-year-old daughter has been going to Kido Heaven for a month now and all the ladies are so, so sweet and it is the most adorable daycare I’ve ever seen in my life. All the toys, the decorations, the organization. the meals are even adorable and I can tell my daughter is learning so much with milestones and skills. She really enjoys going to daycare every day and I cannot recommend this daycare enough. …”
Emma D.
Google review
October 2025
“My son has been going to this at-home daycare, and I’ve noticed such a positive change in his behavior! I believe at home daycares are much more beneficial than centers. They give him so much attention and genuinely care about each child. It’s a very loving and nurturing environment — you can tell they truly enjoy what they do. I’m so grateful to have found such a positive and caring place for him.”
Anya S.
Google review
October 2025
“It’s been a month since my 14-month-old boy started going to Kido Heaven daycare. I truly appreciate their genuine care and dedication toward the children. Ninaz is very patient and always takes the time to understand and get to know my son’s personality. …”
Eunji L.
Google review
June 2025
“My girls love kido heaven it’s been such a blessing to find safe clean trustworthy childcare. My daughter looks forward to going everyday ❤️❤️”
Marissa M.
Google review
May 2025
“⭐️⭐️⭐️⭐️⭐️ Kido Heaven is such a warm and loving home daycare in Bothell! The first time I visited, I was truly impressed by how clean, organized, and peaceful everything felt. The space is perfectly set up for infants, toddlers, and preschoolers—with plenty of age-appropriate toys, learning materials, and cozy spots for rest. Ninaz is so kind, thoughtful, and clearly passionate about what she does. …”
Soheila H.
Google review
May 2025
“We toured here. It’s a lovely, clean home. Ninaz is very communicative. We decided not to go with this place only because of the distance from our house, otherwise would recommend considering the daycare.”
Akshaya S.
Google review

Your Child’s Success Starts Here

Choosing the right childcare provider is an important decision, and we are honored to be a part of your child’s early education. At Kido Heaven Childcare, we provide a trusted, warm, and stimulating learning experience, ensuring that children feel confident, happy, and prepared for their next stage in life.

Contact Us